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General Terms and Conditions (GTC) of SKY TROLLEY





The following general terms and conditions apply to all orders via our website. The offer on this website is aimed exclusively at consumers residing in Switzerland (hereinafter referred to as "customers").


SKY TROLLEY reserves the right to change these terms and conditions at any time. The version of these General Terms and Conditions applicable at the time of the order is decisive and cannot be unilaterally changed for this order. Conditions of customers that contradict or deviate from these GTC will not be recognized.

The operator of this website is SKY TROLLEY.


2. Information on this website

SKY TROLLEY contains information about products and services. We reserve the right to make changes to prices and ranges as well as technical changes. All information on www. (product descriptions, images, illustrations, films, dimensions , weights, technical specifications, accessory relationships and other information) serve for illustration and are to be understood as approximate values ​​and are non-binding. In particular, they do not represent any assurance of properties or guarantees, unless explicitly stated otherwise. SKY TROLLEY endeavors to provide all details and information on this website correctly, completely, up-to-date and clearly arranged, but SKY TROLLEY can neither expressly nor tacitly guarantee this.


All offers on this website are non-binding and are not to be understood as binding offers.

SKY TROLLEY cannot guarantee that the products listed are available at the time of ordering. Therefore, all information on availability and delivery times are without guarantee and can change at any time and without notice.


3. Prices

The sales prices stated on SKY TROLLEY represent final prices and, unless otherwise stated, include statutory value added tax and any other statutory charges such as advance recycling fees (VRG) or copyright fees for electronic devices. The prices are strictly net in Swiss Francs (CHF).


Unless otherwise provided, any shipping costs will be charged additionally and must be paid for by the customer. Shipping costs are shown separately in the ordering process.


We reserve the right to make technical changes, errors and misprints. In particular, SKY TROLLEY can make price changes at any time and without prior notice. Consulting and support services are not included in the sales prices.


4. Conclusion of a contract

The products and prices on this website are non-binding offers.

With the order via this website including the acceptance of these terms and conditions, the customer submits a legally binding offer to conclude a contract. SKY TROLLEY then sends an automatic order confirmation by email, which confirms that the customer's offer has been received by SKY TROLLEY. Orders placed are binding for the customer. Unless otherwise noted, there is no right of return or withdrawal.


The contract is concluded as soon as SKY TROLLEY sends a declaration of acceptance by email, in which the dispatch of the ordered products or services is confirmed.


Orders are only delivered after receipt of full payment (exception: delivery against invoice) and if the goods are available. If it turns out that the goods ordered cannot be delivered or cannot be delivered in full, SKY TROLLEY is entitled not to accept or to execute the order or only partially. In such a case, SKY TROLLEY will inform the customer by email. If the customer's payment has already been received by SKY TROLLEY, the payment will be refunded to the customer. If payment has not yet been made, the customer is released from the obligation to pay.


5. Payment options and retention of title

The payment options specified in the order process are available to the customer.

SKY TROLLEY reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.


If the customer defaults on payment, SKY TROLLEY can charge default interest of 5% per year and a reminder fee of a maximum of CHF 20 per reminder.


The products delivered to the customer remain the property of SKY TROLLEY until they have been paid for in full.


6. Delivery, inspection obligation, notification of defects and return

Deliveries are sent by post or courier service to the address specified by the customer in the order.

SKY TROLLEY endeavors to keep delivery times as short as possible. However, any delivery times specified in the order confirmation are non-binding. SKY TROLLEY is entitled to make partial deliveries. In this case, the customer will only be charged once for shipping costs.


The dispatch of the invoice, if delivery against invoice is offered, takes place at the option of SKY TROLLEY by email or by post. If the delivery cannot be delivered or if the customer refuses to accept the delivery, SKY TROLLEY can terminate the contract after notifying the customer by email and observing a reasonable grace period and bill the costs for the activities.


The customer is obliged to check the delivered goods immediately upon receipt of the delivery and to report any defects for which SKY TROLLEY guarantees immediately in writing by letter or email to the address in the legal notice.

Returns to SKY TROLLEY are made at the expense and risk of the customer. The customer must send the goods in their original packaging, complete with all accessories and together with the delivery note and a detailed description of the defects to the return address given by SKY TROLLEY.


If the inspection by SKY TROLLEY reveals that the goods do not have any noticeable defects or that these are not covered by the manufacturer's guarantee, SKY TROLLEY can invoice the customer for the activities, the return or any disposal.


7. Warranty

SKY TROLLEY endeavors to deliver goods in perfect quality. In the event of defects reported in good time, SKY TROLLEY guarantees that the item purchased by the customer is free from defects and that it is functional during the statutory warranty period of usually two years from the delivery date. It is at the discretion of SKY TROLLEY to provide the guarantee through free repairs, equivalent replacements or through reimbursement of the purchase price. Further warranty rights are excluded.


The warranty does not cover normal wear and tear and the consequences of improper handling or damage by the customer or third parties, as well as defects that can be traced back to external circumstances. The warranty for consumables and wear parts (e.g. batteries, accumulators, etc.) is also excluded.

SKY TROLLEY is not able to give assurances or guarantees for the topicality, completeness and correctness of the data as well as for the constant or undisturbed availability of the website, its functionalities, integrated hyperlinks and other content. In particular, it is neither assured nor guaranteed that the use of the website will not infringe any rights of third parties who are not in the possession of SKY TROLLEY.


8. Liability

SKY TROLLEY excludes all liability, regardless of its legal basis, as well as claims for damages against SKY TROLLEY and any auxiliary persons and vicarious agents. In particular, SKY TROLLEY is not liable for indirect damage and consequential damage caused by defects, lost profit or other personal, property or pure financial damage to the customer. Further mandatory statutory liability, for example for gross negligence or illegal intent, is reserved.

SKY TROLLEY uses hyperlinks only for the customer's easier access to other web offers. SKY TROLLEY can neither know the content of this website in detail nor accept liability or any other responsibility for the content of this website.


9. Data protection

SKY TROLLEY may process and use the data recorded in the context of the conclusion of the contract to fulfill the obligations from the purchase contract and use it for marketing purposes. The data required to fulfill the service can also be passed on to commissioned service partners (logistics partners) or other third parties.

The individual data protection provisions can be found under the following link: ( Data protection )


10. Partial invalidity

Should individual provisions of these terms and conditions prove to be ineffective or unenforceable, or become ineffective or unenforceable, this shall not affect the validity of the remaining provisions.


11. Further provisions

SKY TROLLEY expressly reserves the right to change these terms and conditions at any time and to bring them into force without notice.

In the event of a dispute, only substantive Swiss law applies, with the exclusion of conflict-of-law norms. The UN sales law (CISG, Vienna Sales Law) is explicitly excluded.

The place of jurisdiction is Zurich.


12. Contact

If you have any questions about these terms and conditions, please contact: Imprint



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